Category: Healthcare Scene Featured

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Reducing Hold Times and Staff Burnout with AI Call Automation

Reducing Hold Times and Staff Burnout with AI Call Automation At many health centers, plain old telephone service (POTS) is…

How to Migrate Your Healthcare Infrastructure Without the Disruption

How to Migrate Your Healthcare Infrastructure Without the Disruption The following is a guest article by Kelly Goolsby from Nexcess…

Building the Healthcare AI Infrastructure Needed for the Next Era of Care

Building the Healthcare AI Infrastructure Needed for the Next Era of Care In a recent video interview with Healthcare IT…

Sunoh.ai Helps Ampla Health Improve Coding, Billing, and Physician Satisfaction

Sunoh.ai Helps Ampla Health Improve Coding, Billing, and Physician Satisfaction Ambient note-taking scribes have achieved such successes—according to Mustafa Ammar,…

How Payers Can Modernize Operations With AI and Automation — Without Ripping Everything Out

How Payers Can Modernize Operations With AI and Automation — Without Ripping Everything Out In a recent video interview, Brian…

How TPMG Cracked the Value-Based Care Code

How TPMG Cracked the Value-Based Care Code Value-based care (VBC) is the goal but getting there has proven to be…

AI-Driven Quality: The New Standard for Healthcare IT Service Desks

AI-Driven Quality: The New Standard for Healthcare IT Service Desks The following is a guest article by Dan O’Connor, VP…

Healthcare’s Agentic Future Will Be Decided by Infrastructure, Not AI Models

Healthcare’s Agentic Future Will Be Decided by Infrastructure, Not AI Models The following is a guest article by Sagnik Bhattacharya,…

From Fragmented Data to Actionable Intelligence

From Fragmented Data to Actionable Intelligence Modern tools, including AI, offer healthcare institutions new windows onto their data with the…

How a CMS Proposed Rule Would Bridge the Divide Between EHRs and Payers on Electronic Prior Authorization

How a CMS Proposed Rule Would Bridge the Divide Between EHRs and Payers on Electronic Prior Authorization The following is…