Category: Communication and Patient Experience

Unlocking the Future of Health—and Care—with AI The following is a guest article by Jonathan Jesneck, Co-Founder and CTO at…

Healthcare Chatbot Explosion on The Way? While healthcare providers have been relatively slow to put chatbots to work, the time…

Health Care Portals: Looking Beyond the Patients’ Horizon A previous article, “Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What…

Patient Scheduling and Pre-Visit Intake: Let’s Give Patients What They’re Asking For Several surveys about the online patient experience were…

Digital Healthcare Delivery: Four Things That Matter Most The following is a guest article by Janelle Estes, Chief Insights Officer…

Using Design Thinking to Advance SDOH Data Exchange Initiatives The following is a guest article by Sarah Samis, VP, Public…

Top Healthcare Hazards for 2023 Communication gaps with recalls of home-use medical devices tops the list of healthcare hazards in…

Data Quality Scrutiny, SDoH, Value-Based Care…What are the New Healthcare Truths of 2023? The following is a guest article by…

Bonus Features – January 22, 2023 – 69% of digital health companies report data set gaps, 66% of patients don’t…

Patient Experience with Revenue Cycle Management So often in talking about Revenue Cycle Management (RCM) the focus is placed onto…