Category: Communication and Patient Experience

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ViVE 2026: From Big Ideas to Real Accountability

ViVE 2026: From Big Ideas to Real Accountability The following is a guest article by Amy Oliver, Founder & Healthcare…

How NextGen Healthcare’s Closed Loop Experience Saved 700 Staff Hours and Improved Access

How NextGen Healthcare’s Closed Loop Experience Saved 700 Staff Hours and Improved Access Jenna Hagan, Vice President of Product Marketing…

Manage the People Side of Change to Ensure Rollout Success

Manage the People Side of Change to Ensure Rollout Success The following is a guest article by Daniel Stewart, President…

Healthcare Interoperability Works Through Open Standards

Healthcare Interoperability Works Through Open Standards Ryan Howells, Principal at Leavitt Partners, envisions a wholesale move by the health IT…

Data Analytics and Predictive Modeling’s Role in Identifying High Risk Patients and Optimizing Care Plans

Data Analytics and Predictive Modeling’s Role in Identifying High Risk Patients and Optimizing Care Plans Identifying high-risk patients and optimizing…

Data That’s Timely and Insightful from PointClickCare

Data That’s Timely and Insightful from PointClickCare Avoiding readmissions after acute care is just one manifestation of the move to…

How to Reduce No-Show Appointment Rates in 2026 With One Button

How to Reduce No-Show Appointment Rates in 2026 With One Button The following is a guest article by Joep Leussink,…

How Health Catalyst Turns Analytics Into Action Clinicians Actually Use

How Health Catalyst Turns Analytics Into Action Clinicians Actually Use Healthcare analytics has never been more sophisticated, yet many improvement…

Without Patient Input, AI for Healthcare is Fundamentally Flawed

Without Patient Input, AI for Healthcare is Fundamentally Flawed The following is a guest article by Nabila El-Bassel, Ph.D. DSW,…

The Business of Empathy: Why Patient Experience is More than Just Numbers in the Revenue Cycle

The Business of Empathy: Why Patient Experience is More than Just Numbers in the Revenue Cycle The following is a…