Beyond Voice Agents: Alex Cohen on Building AI for Patients – Life Sciences Today Podcast Episode 85
We’re excited to be back for another episode of the Life Sciences Today Podcast by Healthcare IT Today. My guest today is Alex Cohen, Co-Founder and CEO at Hello Patient. Cohen joins me to discuss Hello Patient’s AI voice agents for outpatient care—and the work required to make them useful beyond a scripted demo. Their agents handle scheduling, follow-ups, billing, and referrals for multi-location clinic groups.
Check out the main topics of discussion for this episode of the Life Sciences Today podcast:
- Tell us about your journey to this startup.
- How do you create value?
- Who are your customers?
- What’s your superpower? What’s your moat?
- How do you deal with angry customers?
- What are three things you want to do for your customers in the next twelve months?
- What’s the biggest anti-pattern in your industry?
- Where do you think you’ll be in a year from now?
- How many salespeople do you have?
Subscribe to Danny’s newsletter to get strategic patterns for life science leaders building a defensible business.
Be sure to subscribe to the Life Sciences Today Podcast on your favorite podcasting platform:
Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube. Plus, all of the audio and video versions will be made available to stream on Healthcare IT Today. As a former pharma-tech founder who bootstrapped to exit, I now help TechBio and digital health CEOs grow revenue—by solving the tech, team, and go-to-market problems that stall your progress. If you want a warrior by your side, connect with me on LinkedIn.
If you work in Life Sciences IT, we’d love to hear where you agree and/or disagree with our takes on health IT innovation in life sciences. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.
Thanks so much for listening!
We’re excited to be back for another episode of the Life Sciences Today Podcast by Healthcare IT Today. My guest today is Alex Cohen, Co-Founder and CEO at Hello Patient. Cohen joins me to discuss Hello Patient’s AI voice agents for outpatient care—and the work required to make them useful beyond a scripted demo. Their agents handle scheduling, follow-ups, billing, and referrals for multi-location clinic groups.
Check out the main topics of discussion for this episode of the Life Sciences Today podcast:
- Tell us about your journey to this startup.
- How do you create value?
- Who are your customers?
- What’s your superpower? What’s your moat?
- How do you deal with angry customers?
- What are three things you want to do for your customers in the next twelve months?
- What’s the biggest anti-pattern in your industry?
- Where do you think you’ll be in a year from now?
- How many salespeople do you have?
Subscribe to Danny’s newsletter to get strategic patterns for life science leaders building a defensible business.
Be sure to subscribe to the Life Sciences Today Podcast on your favorite podcasting platform:
Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube. Plus, all of the audio and video versions will be made available to stream on Healthcare IT Today. As a former pharma-tech founder who bootstrapped to exit, I now help TechBio and digital health CEOs grow revenue—by solving the tech, team, and go-to-market problems that stall your progress. If you want a warrior by your side, connect with me on LinkedIn.
If you work in Life Sciences IT, we’d love to hear where you agree and/or disagree with our takes on health IT innovation in life sciences. Feel free to share your thoughts and perspectives in the comments of this post, in the YouTube comments, or privately on our Contact Us page. Let us know what you think of the podcast and if you have any ideas for future episodes.
Thanks so much for listening!
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2026-10-30 20:30
Except for the headline, this story has not been edited by Healthcare Central is published from a syndicated feed.
