Kyruus Health Unveils New Tools to Transform Patient Access and Care Search

Access is a key challenge for patients and plan members. Kyruus Health recently launched two new products designed to address the challenge of access to care and care navigation: Reach and Guide. These solutions leverage artificial intelligence to streamline the experience.

Healthcare IT Today sat down with Kyruus Health’s Chief Product Officer, Peter Beaumont, at their E3 Executive Summit to learn more about their new products.

Key Takeaways

1. AI-Enhanced Patient Guidance. Kyruus Health’s new product, Guide, uses AI to help health plan members find appropriate, affordable care more easily. The tool guides members to the right providers based on their specific needs, aiming to reduce unnecessary or costly visits.
2. Accurate Provider Listings. Reach ensures provider information is up-to-date across digital platforms where patients search for care, such as Google and Bing. This reduces friction for patients seeking care online, improving the chances they’ll find the right provider on their first search.
3. Improving Payer-Provider Collaboration. Kyruus Health believes that more collaboration between payers and providers at the beginning of a patient’s or member’s care journey not only improves the overall experience, but also leads to better outcomes.

Kyruus Health Guide

The Guide tool is designed primarily for health plans, using AI to improve how members search for and access healthcare. Guide is based on the knowledge Kyruus Health has gained from seeing hundreds of thousands of searches for care through its platform.

“We saw an opportunity to leverage AI in a way that focuses on the member’s needs,” Beaumont explained.

By analyzing the intent behind each search for care, Guide can help direct members to the most relevant care options. The tool also provides transparency around the cost and quality of services, helping members make more informed decisions about their care.

Kyruus Health Reach

For healthcare systems, Reach is aimed at managing provider information across multiple digital platforms. With Reach, Kyruus Health is addressing a common challenge: the frequent inaccuracies in provider listings on search engines and health directories.

Beaumont highlighted how Reach ensures that provider details are accurate and up-to-date, making it easier for patients to find the right care. “When we search for care online, we want to know that the information is reliable,” said Beaumont.

Well Timed Product Launches

With recent headlines on “ghost networks” for mental health, more scrutiny will be placed on the accuracy of provider directories. Reach is well positioned to help health plans ensure their networks are activated.

In addition, both Reach and Guide arrive at a time when health providers and insurers alike are focused on improving patient access.

By keeping the patient at the center of their innovations, Kyruus Health aims to enable more affordable, convenient, and personalized care pathways. “Patient access remains a top priority, even with budget constraints,” noted Beaumont, adding that Kyruus is committed to driving return on investment for its customers through solutions like Guide and Reach.

As Kyruus Health looks forward to further product developments, Beaumont hinted that their future strategies will continue to focus on collaboration between payers and providers, aiming to streamline data management and access.

Learn more about Kyruus Health at https://kyruushealth.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Kyruus Health is a proud sponsor of Healthcare Scene.

Access is a key challenge for patients and plan members. Kyruus Health recently launched two new products designed to address the challenge of access to care and care navigation: Reach and Guide. These solutions leverage artificial intelligence to streamline the experience.

Healthcare IT Today sat down with Kyruus Health’s Chief Product Officer, Peter Beaumont, at their E3 Executive Summit to learn more about their new products.

Key Takeaways

1. AI-Enhanced Patient Guidance. Kyruus Health’s new product, Guide, uses AI to help health plan members find appropriate, affordable care more easily. The tool guides members to the right providers based on their specific needs, aiming to reduce unnecessary or costly visits.
2. Accurate Provider Listings. Reach ensures provider information is up-to-date across digital platforms where patients search for care, such as Google and Bing. This reduces friction for patients seeking care online, improving the chances they’ll find the right provider on their first search.
3. Improving Payer-Provider Collaboration. Kyruus Health believes that more collaboration between payers and providers at the beginning of a patient’s or member’s care journey not only improves the overall experience, but also leads to better outcomes.

Kyruus Health Guide

The Guide tool is designed primarily for health plans, using AI to improve how members search for and access healthcare. Guide is based on the knowledge Kyruus Health has gained from seeing hundreds of thousands of searches for care through its platform.

“We saw an opportunity to leverage AI in a way that focuses on the member’s needs,” Beaumont explained.

By analyzing the intent behind each search for care, Guide can help direct members to the most relevant care options. The tool also provides transparency around the cost and quality of services, helping members make more informed decisions about their care.

Kyruus Health Reach

For healthcare systems, Reach is aimed at managing provider information across multiple digital platforms. With Reach, Kyruus Health is addressing a common challenge: the frequent inaccuracies in provider listings on search engines and health directories.

Beaumont highlighted how Reach ensures that provider details are accurate and up-to-date, making it easier for patients to find the right care. “When we search for care online, we want to know that the information is reliable,” said Beaumont.

Well Timed Product Launches

With recent headlines on “ghost networks” for mental health, more scrutiny will be placed on the accuracy of provider directories. Reach is well positioned to help health plans ensure their networks are activated.

In addition, both Reach and Guide arrive at a time when health providers and insurers alike are focused on improving patient access.

By keeping the patient at the center of their innovations, Kyruus Health aims to enable more affordable, convenient, and personalized care pathways. “Patient access remains a top priority, even with budget constraints,” noted Beaumont, adding that Kyruus is committed to driving return on investment for its customers through solutions like Guide and Reach.

As Kyruus Health looks forward to further product developments, Beaumont hinted that their future strategies will continue to focus on collaboration between payers and providers, aiming to streamline data management and access.

Learn more about Kyruus Health at https://kyruushealth.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

Kyruus Health is a proud sponsor of Healthcare Scene.