OpenText Making Gains in Healthcare

OpenText is a company with extensive experience in financial services, manufacturing, and other industries. What are they doing in healthcare? Healthcare IT Today sat down with  Sandy Ono, Chief Marketing Officer at OpenText to find out more.

Key Takeaways

1. OpenText is focusing on offering 3 core solutions in healthcare: (1) content management; (2) communications/experience management; (3) Asset management and IoT
2. OpenText has done pioneering work with the Ontario Telemedicine Network onboarding hundreds of providers
3. The company sees promise in small language models (aka large language models based on a single organization’s data and personalized to the needs of that organization)

Healthcare IoT Needs Authentication

According to Ono, healthcare organizations need to do more than just track and trace equipment and assets within their four walls. Just knowing where something is and what it is, is not sufficient.

“Healthcare organizations need to be able to authenticate that an asset came from the manufacturer,” stated Ono. “They need to know where it is and they need to drive predictive maintenance around it. They need a solution for the full life cycle.”

The authentication element is particularly interesting. Ono contends that chain of custody is important for any IoT and asset management solution in healthcare – whether that asset is a portable X-ray machine or a vial of insulin. When a user scans the QR code on the asset, they must have confidence the asset is indeed the one they need and has gone through the proper handling to arrive in their hands.

OpenText’s Aviator IoT solution provides this level of functionality.

Small Language Models

Ono sees tremendous promise in healthcare for large language models that are based solely on a healthcare organization’s own data. She dubbed these “small language models”.

“With a small language model there is less chance for bias and hallucination,” said Ono. “When a model is based on just the medical information from a single organization, you can really advance the care of patients while also protecting the protecting the privacy of that data.”

Learn more about OpenText at https://www.opentext.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.

OpenText is a company with extensive experience in financial services, manufacturing, and other industries. What are they doing in healthcare? Healthcare IT Today sat down with  Sandy Ono, Chief Marketing Officer at OpenText to find out more.

Key Takeaways

1. OpenText is focusing on offering 3 core solutions in healthcare: (1) content management; (2) communications/experience management; (3) Asset management and IoT
2. OpenText has done pioneering work with the Ontario Telemedicine Network onboarding hundreds of providers
3. The company sees promise in small language models (aka large language models based on a single organization’s data and personalized to the needs of that organization)

Healthcare IoT Needs Authentication

According to Ono, healthcare organizations need to do more than just track and trace equipment and assets within their four walls. Just knowing where something is and what it is, is not sufficient.

“Healthcare organizations need to be able to authenticate that an asset came from the manufacturer,” stated Ono. “They need to know where it is and they need to drive predictive maintenance around it. They need a solution for the full life cycle.”

The authentication element is particularly interesting. Ono contends that chain of custody is important for any IoT and asset management solution in healthcare – whether that asset is a portable X-ray machine or a vial of insulin. When a user scans the QR code on the asset, they must have confidence the asset is indeed the one they need and has gone through the proper handling to arrive in their hands.

OpenText’s Aviator IoT solution provides this level of functionality.

Small Language Models

Ono sees tremendous promise in healthcare for large language models that are based solely on a healthcare organization’s own data. She dubbed these “small language models”.

“With a small language model there is less chance for bias and hallucination,” said Ono. “When a model is based on just the medical information from a single organization, you can really advance the care of patients while also protecting the protecting the privacy of that data.”

Learn more about OpenText at https://www.opentext.com/

Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.

And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.

Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.