Category: Patient Experience

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How NextGen Healthcare’s Closed Loop Experience Saved 700 Staff Hours and Improved Access

How NextGen Healthcare’s Closed Loop Experience Saved 700 Staff Hours and Improved Access Jenna Hagan, Vice President of Product Marketing…

Manage the People Side of Change to Ensure Rollout Success

Manage the People Side of Change to Ensure Rollout Success The following is a guest article by Daniel Stewart, President…

The Business of Empathy: Why Patient Experience is More than Just Numbers in the Revenue Cycle

The Business of Empathy: Why Patient Experience is More than Just Numbers in the Revenue Cycle The following is a…

Akumin’s Drop Trailer Brings Mobile Imaging to Ground Level

Akumin’s Drop Trailer Brings Mobile Imaging to Ground Level Imaging demand keeps climbing, while fixed-site expansion remains slow, expensive, and…

Meeting Patient Expectations and Improving Patient Experience – 2026 Health IT Predictions

Meeting Patient Expectations and Improving Patient Experience – 2026 Health IT Predictions As we wrap up another year and get…

NextGen Healthcare Says the Silos Have to Go

NextGen Healthcare Says the Silos Have to Go Srinivas (Sri) Velamoor, President and CEO of NextGen Healthcare (NextGen), articulated something…

Healthcare AI and Patients – 2026 Health IT Predictions

Healthcare AI and Patients – 2026 Health IT Predictions As we wrap up another year and get ready for 2026…

Closing the Referral Management Gap in 2026: Why Every Referral Deserves Swift Follow-Through

Closing the Referral Management Gap in 2026: Why Every Referral Deserves Swift Follow-Through Howard Bright, CTO at RevSpring In healthcare…

Beryl Institute Report Debunks 5 Physician Myths, Proving Patient Experience Drives Clinical Outcomes and Safety

Beryl Institute Report Debunks 5 Physician Myths, Proving Patient Experience Drives Clinical Outcomes and Safety What You Should Know:  –…

How Multi-Agent AI Is Reshaping Patient Experience at Scale

How Multi-Agent AI Is Reshaping Patient Experience at Scale Mike Serbinis, CEO of League, and Sarah Donnelly, the company’s Chief…