Category: Patient Experience

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The Strategic Value of a Patient Portal Service Desk

The Strategic Value of a Patient Portal Service Desk The following is a guest article by Chris Durham, Corporate Vice…

Why Health Payers Need a Unified Content Strategy

Why Health Payers Need a Unified Content Strategy Ashish Desai, President of Benefits Lifecycle Solutions at Simplify Healthcare, believes that…

Stop Forcing Patients Into Decision Trees: The MyCare Medical Approach with healow Genie

Stop Forcing Patients Into Decision Trees: The MyCare Medical Approach with healow Genie The digital front door in healthcare is…

Improving the Patient Experience Across Access, Communication, and Continuity of Care

Improving the Patient Experience Across Access, Communication, and Continuity of Care For the most part, the days of having no…

Trends in Healthcare Marketing and Patient Experience – Healthcare IT Today Podcast Episode 193

Trends in Healthcare Marketing and Patient Experience – Healthcare IT Today Podcast Episode 193 For the 193rd episode of the…

Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health

Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health Motivating a plan member or patient to…

Why Healthcare Revenue Cycle Management Needs to Catch Up With Other Industries

Why Healthcare Revenue Cycle Management Needs to Catch Up With Other Industries The following is a guest article by Monte…

The Hidden Complexity of Nutrition + Meals and How Illumia is Fixing It

The Hidden Complexity of Nutrition + Meals and How Illumia is Fixing It Healthcare is full of complex workflows, but…

What “Positive Distractions” Can Do to Reshape the Pediatric Hospital Experience

What “Positive Distractions” Can Do to Reshape the Pediatric Hospital Experience The following is a guest article by Brandon Kuzara,…