Category: Communication and Patient Experience

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Why Ambulatory Groups Need Standardized IT Infrastructure – and the Right MSP Partner

Why Ambulatory Groups Need Standardized IT Infrastructure – and the Right MSP Partner The following is a guest article by…

Faster, Safer Patient Care Starts With Better Team Chat

Faster, Safer Patient Care Starts With Better Team Chat In every corner of health care—as with other industries—software tools are…

Millions of Americans are Asking AI for Medical Help, Bad Data is Standing in the Way

Millions of Americans are Asking AI for Medical Help, Bad Data is Standing in the Way The following is a…

What’s Next? A View of the Future of NEMT (Non-Emergency Medical Transportation)

What’s Next? A View of the Future of NEMT (Non-Emergency Medical Transportation) The following is a guest article by Elizabeth…

The Strategic Value of a Patient Portal Service Desk

The Strategic Value of a Patient Portal Service Desk The following is a guest article by Chris Durham, Corporate Vice…

Beyond the Individual: A FHIR – Based Family Health Record (FHR) Framework – Closing the Gap Between Personal and Population Health

Beyond the Individual: A FHIR – Based Family Health Record (FHR) Framework – Closing the Gap Between Personal and Population…

The Kids Nobody Builds For: Why Pediatrics is the Hardest Problem – Life Sciences Today Podcast Episode 68

The Kids Nobody Builds For: Why Pediatrics is the Hardest Problem – Life Sciences Today Podcast Episode 68 We’re excited…

Stop Getting Surprised by Shortages: Building Real-Time Medication Visibility Across the Enterprise

Stop Getting Surprised by Shortages: Building Real-Time Medication Visibility Across the Enterprise The following is a guest article by Kilee…

Reducing Hold Times and Staff Burnout with AI Call Automation

Reducing Hold Times and Staff Burnout with AI Call Automation At many health centers, plain old telephone service (POTS) is…

Where Technology Belongs in Mental Healthcare—and Where It Doesn’t

Where Technology Belongs in Mental Healthcare—and Where It Doesn’t The following is a guest article by Jessica Crain, Co-Founder and…