Sunoh.ai Increases Productivity and Reduces Burn-Out at Central Virginia Health Services
Central Virginia Health Services knows how crucial it is to automate tasks at scale. According to Kimberly Ferguson, Director of Clinical Operations, their community health centers treat one-third of all Virginia residents, some 46,000 users per year. In this video, Ferguson describes how the Sunoh.ai medical scribe helps their physicians become more productive, form more patient relationships, and reduce burn-out.
One of the most interesting things Ferguson did when implementing Sunoh.ai was to leverage an after hours work report from their eClinicalWorks EHR. This report more commonly known as the “pajama time” report showed when clinicians were working and what they were working on. After-hours use (“pajama time”) was very high when they began, and most of this overtime was spent entering documentation. Ferguson and the team leveraged this report to identify who could benefit the most from Sunoh.ai. Plus, they used it to track how after hours work changed after implementing Sunoh.ai.
Their role-out of Sunoh.ai has been gradual; they are still adding clinicians. But many who are in the system use it for 100% of their patients.
With increased use of the scribe, physicians report being able to focus better on patients and have more time for family and leisure. There’s still a lot of pajama time, but it’s spent more productively, on things doctors like to do.
Patients also have access to the generated notes, which they appreciate and which helps them review their visits.
Sunoh.ai helps particularly to track referrals for chronic patients, refill requirements, and other case management. It offers useful recommendations based on “the patient as a whole.” New features are being added all the time.
Check out our interview with Kimberly Ferguson from Central Virginia Health Services to learn more about their roll out of the AI medical scribe, Sunoh.ai.
Learn more about Central Virginia Health Services: https://www.cvhsinc.org/
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Learn more about Sunoh.ai: https://sunoh.ai/
Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.
And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.
Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.
eClinicalWorks is a proud sponsor of Healthcare Scene.
Central Virginia Health Services knows how crucial it is to automate tasks at scale. According to Kimberly Ferguson, Director of Clinical Operations, their community health centers treat one-third of all Virginia residents, some 46,000 users per year. In this video, Ferguson describes how the Sunoh.ai medical scribe helps their physicians become more productive, form more patient relationships, and reduce burn-out.
One of the most interesting things Ferguson did when implementing Sunoh.ai was to leverage an after hours work report from their eClinicalWorks EHR. This report more commonly known as the “pajama time” report showed when clinicians were working and what they were working on. After-hours use (“pajama time”) was very high when they began, and most of this overtime was spent entering documentation. Ferguson and the team leveraged this report to identify who could benefit the most from Sunoh.ai. Plus, they used it to track how after hours work changed after implementing Sunoh.ai.
Their role-out of Sunoh.ai has been gradual; they are still adding clinicians. But many who are in the system use it for 100% of their patients.
With increased use of the scribe, physicians report being able to focus better on patients and have more time for family and leisure. There’s still a lot of pajama time, but it’s spent more productively, on things doctors like to do.
Patients also have access to the generated notes, which they appreciate and which helps them review their visits.
Sunoh.ai helps particularly to track referrals for chronic patients, refill requirements, and other case management. It offers useful recommendations based on “the patient as a whole.” New features are being added all the time.
Check out our interview with Kimberly Ferguson from Central Virginia Health Services to learn more about their roll out of the AI medical scribe, Sunoh.ai.
Learn more about Central Virginia Health Services: https://www.cvhsinc.org/
Learn more about eClinicalWorks: https://www.eclinicalworks.com/
Learn more about Sunoh.ai: https://sunoh.ai/
Listen and subscribe to the Healthcare IT Today Interviews Podcast to hear all the latest insights from experts in healthcare IT.
And for an exclusive look at our top stories, subscribe to our newsletter and YouTube.
Tell us what you think. Contact us here or on Twitter at @hcitoday. And if you’re interested in advertising with us, check out our various advertising packages and request our Media Kit.
eClinicalWorks is a proud sponsor of Healthcare Scene.
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2025-06-18 20:30
Except for the headline, this story has not been edited by Healthcare Central is published from a syndicated feed.
